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Inkling Terms of Service

Last updated June 12, 2026

These Terms of Service (these "Terms") are a binding agreement between [Company legal name — pending], a [State of incorporation — pending] company ("Inkling," "we," "us," or "our"), and the customer identified at sign-up ("Customer," "you"). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are accepting on behalf of a company or other organization, you represent that you have authority to bind it, and "Customer" means that organization.

The Service is offered for business use only, and you must be at least 18 years old to use it. Our Privacy Policy (inkling.co/privacy) describes how we handle personal information and is incorporated into these Terms.

1. Definitions

  • "Service" — Inkling's competitive-intelligence application, websites, APIs, webhooks, and related services.
  • "Inkling Data" — the professional profile, company, and change information made available through the Service, including alerts, briefings, classifications, and statistics derived from it.
  • "Customer Data" — data you submit to the Service, including your watchlist selections, team configuration, integration settings, and account information.
  • "Authorized Users" — your employees and contractors whom you invite to your team.
  • "Plan" — the subscription tier and any add-ons you purchase, with the limits and features described at inkling.co/pricing at the time of purchase.

2. The Service

2.1 What Inkling does. Inkling monitors publicly available professional profile and company information for the companies and people you choose to track, detects changes (such as departures, arrivals, promotions, and title or headline changes), and delivers them through the dashboard, email, Slack, webhooks, and the API, according to your Plan.

2.2 Plan limits. Each Plan includes limits — such as the number of tracked companies and profiles, the number of monitored employees per company, monitoring frequency, and API access. Where a company's roster exceeds your Plan's per-company limit, the Service monitors the most senior portion of the roster individually and reports the remainder in aggregate. We may enforce limits technically, including by rate-limiting the API.

2.3 Monitoring is periodic, not real-time. The Service observes public sources at the refresh cadence of your Plan. A change is detected when our systems next observe it, and some changes may not be detectable at all (for example, where a person deletes or restricts a profile, or a source becomes unavailable). You should not rely on the Service as your sole means of learning time-critical information.

2.4 Shared monitoring infrastructure; your data stays yours. The monitoring database is shared infrastructure: the same public-source profile records serve all customers. Your Customer Data is not. We never disclose your watchlist selections, team configuration, or account activity to other customers, and we never use them to select recipients for our own marketing (see inkling.co/trust/outbound).

2.5 Changes to the Service. We continuously improve the Service and may add, change, or remove features. If a change materially reduces the core functionality of your paid Plan during a subscription term, you may cancel and receive a prorated refund of prepaid fees for the unused remainder of that term, as your exclusive remedy.

3. Accounts and Authorized Users

You must provide accurate registration information and keep it current. You are responsible for all activity under your account and your Authorized Users' accounts, for keeping credentials, API tokens, and webhook secrets confidential, and for notifying us promptly at [email protected] of any suspected compromise. Your Plan includes unlimited Authorized Users within your organization; accounts may not be shared with or used for the benefit of any other organization.

4. Free trial

New subscriptions begin with a 14-day free trial. A payment method is required to start the trial, and your card is not charged until the trial ends. We will remind you by email before your first charge. You can cancel from your billing page at any time before the trial ends and you will not be charged. We may set eligibility requirements for trials and may modify or discontinue trial offers.

5. Fees, billing, and renewal

5.1 Billing and auto-renewal. Plans are billed in advance, monthly or annually, through our payment processor, and renew automatically until canceled. You authorize us to charge your payment method for the Plan, applicable taxes, and any add-ons you confirm in-product (such as additional tracked companies, which are charged at the displayed rate, prorated when added mid-cycle).

5.2 Plan changes. You can upgrade, downgrade, or cancel from your account settings. Changes take effect as described at checkout or in-product; upgrades are generally prorated immediately, and downgrades adjust your limits to the new Plan.

5.3 Cancellation. Cancellation takes effect at the end of the current billing period. You keep access until then. Fees are non-refundable and partial periods are not refunded, except as expressly stated in these Terms or required by law.

5.4 Price changes. We may change Plan pricing with at least 30 days' notice; changes take effect at your next renewal. If you do not agree, cancel before the renewal.

5.5 Late or failed payment. If payment fails, we may retry it and notify you. While an amount remains unpaid past its due date, we may pause monitoring and alerts for your team (your configuration is retained) and, after continued non-payment, treat the subscription as canceled.

5.6 Taxes. Fees exclude taxes; you are responsible for any sales, use, VAT, GST, or similar taxes, excluding taxes on our income.

6. Term, suspension, and effect of termination

6.1 Term. These Terms apply from your first use of the Service and continue while you have an account.

6.2 Suspension. We may suspend access (in whole or part, with notice where practicable) if: you materially breach these Terms; your use threatens the security, integrity, or availability of the Service or its data sources; we are required by law; or amounts are past due under Section 5.5. We will limit suspensions in scope and duration to what is reasonably necessary.

6.3 Termination. You may stop using the Service and cancel at any time under Section 5.3. We may terminate these Terms for your material breach not cured within 30 days of notice (or immediately for breach of Section 7 or 8), or upon discontinuation of the Service, in which case we will refund prepaid fees for the unused remainder of your term.

6.4 Effect. Upon expiration or termination, monitoring, alerts, and API access stop and your rights to use Inkling Data end, except that you may retain copies of alerts and reports already delivered to you, subject to Section 7. We retain your configuration for a reasonable period so you can reactivate, and will delete your Customer Data on written request, subject to legal retention obligations. Sections 7 (restrictions), 9, 11, 12, 13, 14, and 15 survive.

7. Inkling Data: license and restrictions

7.1 License. During your subscription, we grant you a non-exclusive, non-transferable license to access and use Inkling Data for your internal business purposes, such as competitive analysis, market research, recruiting intelligence, and sales planning.

7.2 Restrictions. You will not, and will not permit anyone to:

  • resell, sublicense, redistribute, or publicly publish Inkling Data, or use it to build, train, or supplement a competing product, database, or data service;
  • use the Service or Inkling Data to determine a person's eligibility for employment, credit, insurance, housing, or for any other purpose subject to the U.S. Fair Credit Reporting Act or similar laws — Inkling is not a consumer reporting agency and the Service may not be used as a factor in any consumer report;
  • use the Service or Inkling Data to harass, stalk, intimidate, or harm any person, to discriminate unlawfully, or to make decisions that produce legal or similarly significant effects about individuals;
  • use Inkling Data to send communications that violate applicable law (including anti-spam laws such as CAN-SPAM, CASL, and the ePrivacy rules) — the Service does not provide contact details, and any outreach you conduct is your responsibility;
  • circumvent Plan limits, rate limits, or access controls, scrape or bulk-extract the Service other than through the documented API, or use the Service to circumvent any third-party platform's terms that apply to you;
  • remove or obscure proprietary notices, or misrepresent Inkling Data as your own.

7.3 Compliance. You are responsible for ensuring that your use of the Service and Inkling Data complies with the laws that apply to you and your industry, including privacy and employment laws in the jurisdictions where you operate.

8. Acceptable use of the Service

You will not: interfere with or disrupt the Service; probe, scan, or test its security without our written consent; introduce malicious code; access it to build a competing service; share accounts outside your organization; or use it in violation of law. We may investigate suspected violations and cooperate with law enforcement.

9. Customer Data and privacy

You retain all rights in Customer Data. You grant us the rights needed to operate the Service: to host and process Customer Data to provide and support the Service, to maintain and improve it, and to generate aggregated or de-identified statistics that do not identify you or any person. Our handling of personal information is described in the Privacy Policy. To the extent we process personal data contained in Customer Data on your behalf, our Data Processing Addendum (available on request from [email protected]) applies. You are responsible for having the rights needed to submit Customer Data to the Service.

10. API, webhooks, and integrations

API access is available on Plans that include it. API keys and webhook signing secrets are credentials under Section 3. We may apply and adjust rate limits and will publish current limits in the API documentation; we may throttle or disable integrations that degrade the Service. Webhook deliveries are signed; you are responsible for verifying signatures and securing your receiving endpoint. Third-party services you connect (such as Slack, Google sign-in, or your CRM) are governed by their own terms, and we are not responsible for them.

11. Intellectual property; feedback; beta features

We and our licensors own the Service and Inkling Data, including all related intellectual property; no rights are granted except as stated in these Terms. If you give us feedback, we may use it without restriction or obligation. Features identified as beta, preview, or early access are provided as-is, may change or be discontinued at any time, and are excluded from any commitments in these Terms.

The Service is not affiliated with, endorsed by, or sponsored by LinkedIn or any other platform or data source. Trademarks referenced in the Service belong to their owners.

12. Disclaimers

THE SERVICE AND INKLING DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT INKLING DATA IS ACCURATE, COMPLETE, OR CURRENT — IT REFLECTS PUBLIC SOURCES THAT CHANGE, MAY BE STALE OR INCOMPLETE, AND MAY OCCASIONALLY ASSOCIATE A PROFILE WITH THE WRONG COMPANY OR PERSON — OR THAT THE SERVICE WILL DETECT EVERY CHANGE, OR THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE. INKLING DATA IS INFORMATION, NOT ADVICE; DECISIONS YOU MAKE BASED ON IT ARE YOURS.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO INKLING IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITS DO NOT APPLY TO CUSTOMER'S PAYMENT OBLIGATIONS, CUSTOMER'S BREACH OF SECTION 7, A PARTY'S INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnification

You will defend and indemnify Inkling against third-party claims, and pay resulting damages and reasonable costs (including attorneys' fees), to the extent arising from: (a) Customer Data; (b) your use of the Service or Inkling Data in violation of these Terms or applicable law, including any use prohibited by Section 7.2; or (c) your products, services, or communications. We will notify you promptly of any claim and allow you to control the defense, provided you may not settle a claim that imposes obligations on us without our consent.

15. Governing law and disputes

These Terms are governed by the laws of [Governing-law state — pending], excluding its conflict-of-laws rules. Before filing a claim, each party agrees to try to resolve the dispute informally by written notice and good-faith discussion for 30 days. Disputes not resolved informally will be brought exclusively in the state or federal courts located in [Venue county and state — pending], and each party consents to their jurisdiction. Each party waives any right to a jury trial and to participate in a class or representative action. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or data.

16. General

16.1 Changes to these Terms. We may update these Terms. For material changes, we will give at least 30 days' notice by email or in-product before they take effect; if you do not agree, cancel before the effective date. Continued use after the effective date constitutes acceptance.

16.2 Notices. We may give notice by email to your account email or in-product; you may give notice to [email protected]. Notices are effective when sent.

16.3 Entire agreement; order of precedence. These Terms, the Privacy Policy, and your Plan details are the entire agreement and supersede prior discussions. If you and Inkling sign a separate agreement covering the Service, that agreement controls over these Terms.

16.4 Assignment. You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets, with notice. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

16.5 Miscellaneous. The parties are independent contractors. There are no third-party beneficiaries. Neither party is liable for delay or failure caused by events beyond its reasonable control (other than payment obligations). If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. A failure to enforce is not a waiver. You will comply with applicable export control and sanctions laws and represent that you are not on any restricted-party list.

17. Contact

[Company legal name — pending]
Inkling (Staging), 123 Test St, San Francisco, CA 94105

Questions about these Terms: [email protected]